At Kashi CarDeal, we believe in complete transparency. Here are some common questions our users ask.
Still Have Questions?
Contact our support team at
info@kashicardeal.com
+91-9958810647
Kashi CarDeal is an online auction platform that connects verified sellers and buyers through a transparent, real-time bidding system. We help users buy and sell vehicles safely, quickly, and profitably.
Our platform is open to individual buyers, car dealers, insurance companies looking to buy or sell their vehicles through online auction.
Yes. We operate pan-India, allowing users from any city or state to participate in auctions online.
Yes.
Simply visit kashicardeal.com and click on Register. Fill in your details, complete KYC verification, and you’re ready to start.
You’ll need to upload a valid ID proof (like Aadhaar, PAN, or driving licence) and address proof to activate your account.
Click Forgot Password on the login page, enter your registered email, and follow the reset instructions sent to your inbox Or Call our customer relationship team for providing the password.
Browse upcoming auctions, select a vehicle, and add to WATCHLIST. Once it starts, you can place bids in real time from your dashboard.
Each listing includes detailed inspection reports, photos, and condition summaries. Physical inspections are allowed before bidding starts.
When the auction ends, you’ll receive a real-time notification and vehicle will move to your WINNING LIST.
In some cases, a refundable bidding deposit may be required to participate. This ensures only genuine bidders take part.
If you don’t win, your deposit (if applicable) is refunded automatically to your registered account.
Payments are made through secure online gateways or in the form of DD. We ensure all financial transactions are encrypted and verified.
Yes. Payments are processed directly to the sellers or loan account to protect both buyers and sellers until the handover is complete.
Once payment and paperwork are complete, vehicle handover are done at the same time.
Buyers can arrange pickup independently.
All necessary documents such as RC (Registration Certificate), insurance copy, invoice, and sale letter are handled and transferred to the buyer at the time of lifting only.
Yes. Our support team follow up buyers for RC transfer status and update to sellers.
Yes. Each vehicle listed are verified for authenticity, registration, and ownership from surveyors/Insurance before being intimated for auction.
You can reach us via email, phone directly from the website. Our support team is available Monday–Saturday, 10 AM – 7 PM.
Absolutely. We use industry-standard SSL encryption and follow strict data privacy protocols to protect all user information.
In case of disputes, Kashi CarDeal’s resolution team mediates between the buyer and seller to ensure fair settlement.
Try refreshing your browser or clearing cache. If the issue persists, contact our technical team via support@kashicardeal.com.
Yes. The platform is mobile-responsive and can be accessed from any smartphone or tablet browser. A dedicated app is also under development.
